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leadership Behaviors.pdf

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LEADERSHIP BEHAVIORS
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  ? 1. Embrace and cherish competition 2. Reach for discontinuity 3. Be passionate about achieving 4. Have an energy to deliver 5. Deliver as a way of life ?1. Coach people beyond what they ?believe possible and give them the ?freedom to act 2. Ensure freedom of information ?3. Hold themselves and others ?accountable  ?  ?  1 5. Deliver as a way of life ?(we deliver what we promise) 6. Keep things simple 7. Act quickly and decisively 8. Act with integrity accountable 4. Demand, share and reward success 5. Generate optimism through customer ?focused vision 6. Make tough calls 7. Build only the best teams and ?develop leaders 8. Treat people with dignity and fairness    ?  ? Leadership Behaviors Leadership Examples ?Embrace and cherish competition  Possess a strong desire to succeed. ?  Seek out competitive situations. ?  Make changes needed to gain competitive advantage. ? Benchmark competitors to identify improvement opportunities. ? Set and work toward a personal “best in class” standard. ?Reach for discontinuity  Advocate major change (rather than small changes). ? Exhibit a willingness to do things differently. ? Bring creative ideas of others to execution. ?2  Can comfortably handle risk and uncertainty. ? Imagine bold alternatives to the status-quo. ?Be passionate about achieving  Do whatever it takes to get the job done. ? Make strong commitment to goals. ? Pursue everything with energy, drive and a need to succeed. ? Talk eagerly about what he/she is trying to get done. ? Doesn’t give up, even in the face of resistance and setbacks. ?Have the energy to deliver  Go “above and beyond” to honor commitments. ? Translate ideas into actions that drive results. ? Show intensity and commitment in daily activities. ? Overcome fatigue and stress. ? Persist in the face of discouragement and setbacks. Note: ?The “Leading Change” behaviors apply ?to all Salaried employees, regardless ?of ?the employees’ position.    ?  ? Leadership Behaviors Leadership Examples ?Deliver as a way of life (we deliver ?what we promise) ? Develop contingency plans to ensure delivery of results. ? Emphasize the importance of meeting commitments. ? Show unwavering commitment to delivering results. ? Foresee and remove barriers to delivery. ? Set expectations, standards and rewards that ensure delivery. ?Keep things simple  Reduce bureaucracy in his/her area of control. ? Advocate directness and simplicity through the organization. ? Minimize political distractions. ?3  Minimize political distractions. ? Remove layers of hierarchy and broaden spans of control. ? Eliminate low value-adding steps and work. ?Act quickly and decisively  Accept risk as a part of decision making. ? Implement decisions despite adversity. ? Execute decisions with speed and conviction. ? Take action despite lack of complete information. ?Act with integrity  Place company results over his/her personal objectives. ? Adhere to Chrysler’s mission, values and policies. ? Show respect for all persons. ? Behave in a way consistent with words (“walk” matches “talk”). ? Speak truthfully and transparently at all times. Note: ?The “Leading Change” behaviors apply ?to all Salaried employees, regardless ?of ?the employees’ position.    ?  ?  Leadership Behaviors Leadership Examples ?Coach people beyond what they ?believe possible and give them ?the freedom to act ? Dedicate time to guiding and teaching people. ? Empower people to make decisions and take responsibility. ? Provide challenging and stretching assignments and tasks. ? Push people out of their comfort zone for developmental purposes. ? Drive development through constant feedback. ?Ensure freedom of information  Provide people with the information they need, when they need it. ? Explain how decisions were made. ? Encourage two-way discussion. ?4  Encourage two-way discussion. ? Create an environment where people give and receive information. ? Pass along relevant information quickly and completely. ?Hold themselves and others ?accountable ? Take responsibility for problems and mistakes, encourage others to do the same. ? Encourage appropriate people to take accountability for unresolved problems. ? Take responsibility for decisions made, expect others to do the same. ? Consistently follow-up to ensure action. ?Demand, share and reward ?success ? Establish clear measures for success. ? Expect success from the team. ? Celebrate and publicize success to make it contagious. ? Set demanding objectives. ? Reward people for their contributions to team success. Note: ?Some of the “Leading People” behaviors may not apply ?to all Salaried ?employees. ?Managers and employees will determine what makes sense based on ?the employees’ position.    ?  ?  Leadership Behaviors Leadership Examples ?Generate optimism through a ?shared customer focused vision ? Create a work environment focused on serving customer needs. ? Learn customer needs and translate into actions. ? Measure and improve customer satisfaction. ? Build confidence in success by focusing on the customer. ?Make tough calls  Execute and communicate difficult decisions despite adversity. ? Make decisions objectively and without inappropriate emotional or personal ?considerations. ? Confront non-performance promptly. ?5  Express disagreement clearly and promptly. ?Build only the best teams and ?develop leaders ? Select high quality team members for leadership and potential. ? Develop team members to perform at high levels. ? Identify potential leaders and help them make needed career moves. ? Give people and teams opportunity to realize their potential. ?Treat people with dignity and ?fairness ? Make people feel they are worthy of his/her time. ? Make people feel they are important to Chrysler’s success. ? Respect and encourage different opinions. ? Treat everyone equally and avoid bias. Note: ?Some of the “Leading People” behaviors may not apply ?to all Salaried ?employees. ?Managers and employees will determine what makes sense based on ?the employees’ position.

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