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PMBOK6th Edtion.pdf

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PMBOK6TH EDTION
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or A Guide to the PROJECT MANAGEMENT BODY OF KNOWLEDGE (PMBOK ?GUIDE ) Sixth EditionISBN: 978-1-62825-184-5 Published by: Project Management Institute, Inc. 14 Campus Boulevard Newtown Square, Pennsylvania 19073-3299 USA Phone: +1 610-356-4600 Fax: +1 610-356-4647 Email: customercare@pmi.org Website: www.PMI.org ?2017 Project Management Institute, Inc. All rights reserved. Project Management Institute, Inc. content is copyright protected by U.S. intellectual property law that is recognized by most countries. To republish or reproduce PMI’s content, you must obtain our permission. Please go to http://www.pmi.org/permissions for details. To place a Trade Order or for pricing information, please contact Independent Publishers Group: Independent Publishers Group Order Department 814 North Franklin Street Chicago, IL 60610 USA Phone: +1 800-888-4741 Fax: +1 312- 337-5985 Email: orders@ipgbook.com (For orders only) For all other inquiries, please contact the PMI Book Service Center. PMI Book Service Center P .O. Box 932683, Atlanta, GA 31193-2683 USA Phone: 1-866-276-4764 (within the U.S. or Canada) or +1-770-280-4129 (globally) Fax: +1-770-280-4113 Email: info@bookorders.pmi.org All part of this work may be reproduced or transmitted in any form or by any means, electronic, manual, photocopying, recording, or by any information storage and retrieval system, without written permission of the publisher. The paper used in this book complies with the Permanent Paper Standard issued by the National Information Standards Organization (Z39.48—1984). PMI, the PMI logo, PMBOK, OPM3, PMP , CAPM, PgMP , PfMP , PMI-RMP , PMI-SP , PMI-ACP , PMI-PBA, PROJECT MANAGEMENT JOURNAL, PM NETWORK, PMI TODAY, PULSE OF THE PROFESSION and the slogan MAKING PROJECT MANAGEMENT INDISPENSABLE FOR BUSINESS RESULTS. are all marks of Project Management Institute, Inc. For a comprehensive list of PMI trademarks, contact the PMI Legal Department. All other trademarks, service marks, trade names, trade dress, product names and logos appearing herein are the property of their respective owners. Any rights not expressly granted herein are reserved.Skeppsbrogatan . 10 9 8 7 6 5 4 3 2 1 Library of Congress Cataloging-in-Publication Data Names: Project Management Institute, publisher. Title: A guide to the project management body of knowledge (PMBOK guide) / Project Management Institute. Other titles: PMBOK guide Description: Sixth edition. | Newtown Square, PA: Project Management Institute, 2017. | Series: PMBOK guide | Includes bibliographical references and index. J?nk?ping Identiers: LCCN 2017032505 (print) | LCCN 2017035597 (ebook) | ISBN 9781628253900 (ePUP) | ISBN 9781628253917 (kindle) | ISBN 9781628253924 ( Web PDF) | ISBN 9781628251845 (paperback) Subjects: LCSH: Project management. | BISAC: BUSINESS & ECONOMICS / Project Management. Classication: LCC HD69.P75 (ebook) | LCC HD69.P75 G845 2017 (print) | DDC 658.4/04--dc23 LC record available at https://lccn.loc.gov/2017032505NOTICE The Project Management Institute, Inc. (PMI) standards and guideline publications, of which the document contained herein is one, are developed through a voluntary consensus standards development process. This process brings together volunteers and/or seeks out the views of persons who have an interest in the topic covered by this publication. While PMI administers the process and establishes rules to promote fairness in the development of consensus, it does not write the document and it does not independently test, evaluate, or verify the accuracy or completeness of any information or the soundness of any judgments contained in its standards and guideline publications. PMI disclaims liability for any personal injury, property or other damages of any nature whatsoever, whether special, indirect, consequential or compensatory, directly or indirectly resulting from the publication, use of application, or reliance on this document. PMI disclaims and makes no guaranty or warranty, expressed or implied, as to the accuracy or completeness of any information published herein, and disclaims and makes no warranty that the information in this document will fulll any of your particular purposes or needs. PMI does not undertake to guarantee the performance of any individual manufacturer or seller’s products or services by virtue of this standard or guide. In publishing and making this document available, PMI is not undertaking to render professional or other services for or on behalf of any person or entity, nor is PMI undertaking to perform any duty owed by any person or entity to someone else. Anyone using this document should rely on his or her own independent judgment or, as appropriate, seek the advice of a competent professional in determining the exercise of reasonable care in any given circumstances. Information and other standards on the topic covered by this publication may be available from other sources, which the user may wish to consult for additional views or information not covered by this publication. PMI has no power, nor does it undertake to police or enforce compliance with the contents of this document. PMI does not certify, test, or inspect products, designs, or installations for safety or health purposes. Any certication or other statement of compliance with any health or safety-related information in this document shall not be attributable to PMI and is solely the responsibility of the certier or maker of the statement.I TABLE OF CONTENTS PART 1. A GUIDE TO THE PROJECT MANAGEMENT BODY OF KNOWLEDGE (PMBOK ?Guide) 1. INTRODUCTION ...........................................................................................................................1 1.1 Overview and Purpose of this Guide ................................................................................1 1.1.1 The Standard for Project Management ...............................................................2 1.1.2 Common Vocabulary ............................................................................................3 1.1.3 Code of Ethics and Professional Conduct ...........................................................3 1.2 Foundational Elements .....................................................................................................4 1.2.1 Projects .................................................................................................................4 1.2.2 The Importance of Project Management ...........................................................10 1.2.3 Relationship of Project, Program, Portfolio, and Operations Management .............................................................................11 1.2.4 Components of the Guide ...................................................................................17 1.2.5 Tailoring ..............................................................................................................28 1.2.6 Project Management Business Documents ......................................................29 2. THE ENVIRONMENT IN WHICH PROJECTS OPERATE ................................................................37 2.1 Overview .........................................................................................................................37 2.2 Enterprise Environmental Factors..................................................................................38 2.2.1 EEFs Internal to the Organization ......................................................................38 2.2.2 EEFs External to the Organization .....................................................................39II Table of Contents 2.3 Organizational Process Assets ......................................................................................39 2.3.1 Processes, Policies, and Procedures .................................................................40 2.3.2 Organizational Knowledge Repositories ...........................................................41 2.4 Organizational Systems .................................................................................................42 2.4.1 Overview .............................................................................................................42 2.4.2 Organizational Governance Frameworks ..........................................................43 2.4.3 Management Elements ......................................................................................44 2.4.4 Organizational Structure Types .........................................................................45 3. THE ROLE OF THE PROJECT MANAGER....................................................................................51 3.1 Overview .........................................................................................................................51 3.2 Definition of a Project Manager .....................................................................................52 3.3 The Project Manager’s Sphere of Influence ..................................................................52 3.3.1 Overview .............................................................................................................52 3.3.2 The Project..........................................................................................................53 3.3.3 The Organization ................................................................................................54 3.3.4 The Industry .......................................................................................................55 3.3.5 Professional Discipline ......................................................................................56 3.3.6 Across Disciplines ..............................................................................................56 3.4 Project Manager Competences ......................................................................................56 3.4.1 Overview .............................................................................................................56 3.4.2 Technical Project Management Skills ...............................................................58 3.4.3 Strategic and Business Management Skills .....................................................58 3.4.4 Leadership Skills ................................................................................................60 3.4.5 Comparison of Leadership and Management ...................................................64 3.5 Performing Integration ...................................................................................................66 3.5.1 Performing Integration at the Process Level.....................................................67 3.5.2 Integration at the Cognitive Level ......................................................................67 3.5.3 Integration at the Context Level ........................................................................67 3.5.4 Integration and Complexity................................................................................68III 4. PROJECT INTEGRATION MANAGEMENT ...................................................................................69 4.1 Develop Project Charter .................................................................................................75 4.1.1 Develop Project Charter: Inputs .........................................................................77 4.1.2 Develop Project Charter: Tools and Techniques ................................................79 4.1.3 Develop Project Charter: Outputs ......................................................................81 4.2 Develop Project Management Plan ................................................................................82 4.2.1 Develop Project Management Plan: Inputs .......................................................83 4.2.2 Develop Project Management Plan: Tools and Techniques ..............................85 4.2.3 Develop Project Management Plan: Outputs .....................................................86 4.3 Direct and Manage Project Work ...................................................................................90 4.3.1 Direct and Manage Project Work: Inputs ..........................................................92 4.3.2 Direct and Manage Project Work: Tools and Techniques .................................94 4.3.3 Direct and Manage Project Work: Outputs ........................................................95 4.4 Manage Project Knowledge ...........................................................................................98 4.4.1 Manage Project Knowledge: Inputs .................................................................100 4.4.2 Manage Project Knowledge: Tools and Techniques ........................................102 4.4.3 Manage Project Knowledge: Outputs ..............................................................104 4.5 Monitor and Control Project Work ...............................................................................105 4.5.1 Monitor and Control Project Work: Inputs .......................................................107 4.5.2 Monitor and Control Project Work: Tools and Techniques ..............................110 4.5.3 Monitor and Control Project Work: Outputs ....................................................112 4.6 Perform Integrated Change Control .............................................................................113 4.6.1 Perform Integrated Change Control: Inputs ....................................................116 4.6.2 Perform Integrated Change Control: Tools and Techniques ...........................118 4.6.3 Perform Integrated Change Control: Outputs ..................................................120 4.7 Close Project or Phase .................................................................................................121 4.7.1 Close Project or Phase: Inputs .........................................................................124 4.7.2 Close Project or Phase: Tools and Techniques ................................................126 4.7.3 Close Project or Phase: Outputs ......................................................................127IV Table of Contents 5. PROJECT SCOPE MANAGEMENT ............................................................................................129 5.1 Plan Scope Management ..............................................................................................134 5.1.1 Plan Scope Management: Inputs .....................................................................135 5.1.2 Plan Scope Management: Tools and Techniques ............................................136 5.1.3 Plan Scope Management: Outputs ..................................................................137 5.2 Collect Requirements ...................................................................................................138 5.2.1 Colle
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