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VDA_Band_06.3_Ausgabe 2016_Englisch.pdf

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VDA_BAND_06 _AUSGABE _ENGLISCH
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Dokument wurde bereitgestellt vom VDA-QMC Internetportal am 20.12.2016 um 09:42 Nur zur internen Verwendung für Robert Bosch GmbH bestimmt.Quality Management in the Automotive Industry 3 rdrevised edition, December 2016 Product Development Process/Serial Production Service Development Process/Providing the Service Process Audit Part 3 6 Verband der Automobilindustrie Verband der Automobilindustrie Dokument wurde bereitgestellt vom VDA-QMC Internetportal am 20.12.2016 um 09:42 Nur zur internen Verwendung für Robert Bosch GmbH bestimmt.Process Audit Product Development Process/Serial Production Service Development Process/Providing the Service 3 rdrevised edition, December 2016 Verband der Automobilindustrie e.V. (VDA) Dokument wurde bereitgestellt vom VDA-QMC Internetportal am 20.12.2016 um 09:42 Nur zur internen Verwendung für Robert Bosch GmbH bestimmt.ISSN 0943-9412 Print: December 2016 Copyright 2016 by Verband der Automobilindustrie e.V. (VDA) Qualit?ts Management Center (QMC) 10117 Berlin, Behrenstr. 35 Overall production: Henrich Druck + Medien GmbH 60528 Frankfurt am Main, Schwanheimer Stra?e 110 Printed on chlorine-free bleached paper Dokument wurde bereitgestellt vom VDA-QMC Internetportal am 20.12.2016 um 09:42 Nur zur internen Verwendung für Robert Bosch GmbH bestimmt.Dokument wurde bereitgestellt vom VDA-QMC Internetportal am 20.12.2016 um 09:42 Nur zur internen Verwendung für Robert Bosch GmbH bestimmt.3 Non-binding VDA Standard recommendation The Association of the German Automotive Industry (VDA) recommends its members to apply the following standard for the implementation and maintenance of quality management (QM) systems. Exclusion of Liability VDA volumes are recommendations available for general use. Anyone applying them is responsible for ensuring that they are used correctly in each case. This VDA volume takes into account state of the art technology, current at the time of issue. Implementation of VDA recommendations relieves no one of responsibility for their own actions. In this respect everyone acts at their own risk. The VDA and those involved in VDA recommendations shall bear no liability. If during the use of VDA recommendations, errors or the possibility of mis- interpretation are found, it is requested that the VDA be notified immediately so that any possible errors can be corrected. Copyright This publication including all its parts is protected by copyright. Any use outside the strict limits of copyright law, is not permissible without the consent of VDA-QMC and is liable to prosecution. This applies in particular to copying, translation, microfilming and the storing or processing in electronic systems. Translations This publication will also be issued in other languages. The current status must be requested from VDA QMC. Dokument wurde bereitgestellt vom VDA-QMC Internetportal am 20.12.2016 um 09:42 Nur zur internen Verwendung für Robert Bosch GmbH bestimmt. 4 Dokument wurde bereitgestellt vom VDA-QMC Internetportal am 20.12.2016 um 09:42 Nur zur internen Verwendung für Robert Bosch GmbH bestimmt.5 Preface Technical progress, customer expectations and new production technologies lead to increasing demands in the entire chain of customer and supplier pro- cesses. This continually poses the quality management of companies with new and challenging tasks. It is necessary to ensure that robust processes are in place and secure throughout the manufacturing and supply chain. The process audit following VDA 6.3 is an important and well established method for the analysis of processes. The process audit exhibits a high effec- tiveness through the evaluation of the real performance of the processes on site, by examining the interfaces and the supporting functions in the project and serial phase. After a first edition was published in 1998 a complete revision was made in 2010. With the 2016 edition our collective experience has been used to up- date and optimise the volume. The process standard VDA 6.3 contains the current questionnaire and evalu- ation criteria and additionally the requirements for the qualification of process auditors and the preparation and implementation of process audits. The process audit following VDA 6.3 is part of the VDA strategy “Quality standard for the German automotive industry” (VDA6.x Volumes). QUALITY STANDARDS OF THE GERMAN AUTOMOTIVE INDUSTRY (VDA 6) QM-System Audit Serial Production VDA 6 Certification Requirements for VDA 6.1 VDA 6.2 VDA 6.4 VDA 6 Part 1 QM-System Audit Services VDA 6 Part 2 QM-System Audit Production Equipment VDA 6 Part 4 VDA 6 Part 3 Process Audit Production Equipment VDA 6 Part 7 Product Audit VDA 6 Part 5 8 0 6 0 4 0 2 0 8 0 6 0 4 0 2 0 8 0 6 0 4 0 2 0 8 0 6 0 4 0 2 0 8 0 6 0 4 0 2 0 Process Audit Serial Production and ServicesDokument wurde bereitgestellt vom VDA-QMC Internetportal am 20.12.2016 um 09:42 Nur zur internen Verwendung für Robert Bosch GmbH bestimmt. 6 There is agreement between automobile manufacturers and suppliers on the execution of audits in accordance with this publication. We thank the organisations involved and their employees for their contribu- tions to the preparation of the revised VDA 6.3 volume. The following firms have cooperated in drawing up the publication: Adam Opel AG Audi AG Benteler Automobiltechnik GmbH BMW AG Borg Warner Ludwigsburg GmbH Continental AG Daimler AG Harman Becker GmbH Knorr-Bremse Systeme für Nutzfahrzeuge GmbH Magna International Europe AG MAN Truck Potential Analysis Product / Process Development Serial Production Customer Service (After Sales) Offer Processing (Contract Review) Product-/ Process- Development Serial Production Customer Service (After Sales) Product/ Process Definition Preselection of Suppliers; Potential Analysis Issue Contract SOP SOP Receive Order Issue Contract P2/P3 P5-P7 P2-P4 Potential Analysis (P1) P5-P7 X 1 X 2 X 3 X 4 X 5 VDA-MLA Innovation Phase Ongoing Series Innovation release for full product equipment Requirements management for the contract issued Specifiying the supply chain and placing the order Release of technical specifications Completion of production planning Product and process approval Parts from production tools and production facilities are available Project completion, transfer of responsibilities to production. Start requalification ML0 ML1 ML2 ML3 ML4 ML5 ML6 ML7Fig. 2.1: Possible use of the process elements P1: Potential analysis P2: Project management P3: Planning the product and process development P4: Implementation of the product and process development P5: Supplier management P6: Process analysis/production P7: Customer care, customer satisfaction, service For the potential analysis (X1) see section 5. The focus of the use of process elements P2 to P4 is on the early phase of the product development process (X 2+ X 3 ). Both the process element P2 and the process element P3 are used ideally to analyse the planning activities af- ter contracting (X 2 ).
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